Will our real sofa please stand up ...

The delivery of our sofa was due in January 2010.
It came but didn't fit through the staircase although we we were assured it would by both the saleswoman & the delivery company, after we gave them the measurements of 

The smaller size sofa (88 inches) came in May, to our surprise it was both stained and shabby with it's under filled seat cushions and back pillows, the staples sticking out from underneath, and the crooked seams; the replacement was due in July (2011).

July came and went the sofa never did, once again not a company we can depend on.

The new date was now sometime in August, it's October 1st; I'm writing this because you can bet this date didn't pan out either.

New arrival date was September 24th as usual something has come up, the movers called and claimed they unwrapped the sofa to find a large stain on it,
and that wanted to know if we still wanted the sofa ( why the would we?), we said no! The delivery company said they would have restoration hardware call us, that too is still pending and shabby is still here, no it's not chic...

this link should go to those previously posted on our sofa nonsense but it seems there is plenty of the same silliness when I use blogger with my Safari, that or something is broken.

Restoration hardware round 2

We had our couch delivered and it fit this time
but...

Stained, poorly filled, and shabby workmanship, this is going back... Boo hoo.

Restoration Hardware no longer gives the option of washed denim in stonewashed sand or natural.

In all fairness this time around costumer service was much more amicable
and no contest, we could return it.SO here we go again,

Round 3, this time in Army duck fabric, colour natural, {shown in sand here and lighter than it appears in house.

Not the lines nor the firmness I'd expect from a star 

Crooked seams and sagging lines, not so lovely.

Not the nice straight lines seen on restoration hardware site are they?

The (it looked like fresh blood) spot after I tried to remove it..

Red spot, light spots, dark spots

There are several of these loose ends. Not a huge problem for me 
the under filled seat & back cushions, the crooked seams and sagging lines are.

The couch in Army Duck, Natural, with Down foam blend is priced at $2995 - todays Special $2395.
Although the price is not a kings ransom  the item sitting in the living room at the moment is hardly worthy of it.
 Fingers & legs crossed with the next  delivery due in July ( this couch was order in October 2010) it will be worth the money, wait... end of story?
 I hope so, I'm fed up with re-dos.


Restoration Hardware Lancaster sofa